Policies

SALES TAX

Since we are located in Colorado, all purchases shipped to any Colorado address will be charged sales tax. There will be no sales tax on all out of state purchases. 

 

SHIPPING

At this time, shipping is only available to the United States. Items are shipped via the method you select at checkout, which includes both UPS and USPS options. All orders are shipped within one week of purchase, though most orders are processed within 1-2 business days. Processing time is in addition to the shipping times indicated at checkout.

 

RETURNS

Once an item has shipped, we are unable to refund shipping costs. We do our best to accurately portray our products, but if for any reason you are unhappy with your purchase, please email us at heartshakestudios@gmail.com to arrange a return. Return shipping costs are paid for by the customer.

 

WHOLESALE

Wholesale inquiries are very welcome for our handmade items! Please email us at heartshakestudios@gmail.com and include a link to your store's website. We will get back to you with pricing and availability.

 

PRIVACY

Heartshake Studios is committed to protecting the privacy of our customers. Customer information is never sold or shared under any circumstances.